Express
- Phone
- Hours
- Mon. - Sat. 10am to 9pm
Sun. 11am to 6pm - Address
- Web
Maple Grove, MN 55369
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Keyholder
The Sales Associate Keyholder Provides a great in-store shopping experience for customers and executes opening and closing procedures. To support EXECUTION, the Sales Associate Keyholder: Performs opening and closing procedures such as balancing registers, preparing deposits, and activating the security system Performs overrides at checkout as needed Maintains a clean and organized sales floor, checkout, fitting room, and stockroom to ensure the store is safe and inviting to customers Follows company policies and procedures to ensure the safety of all our associates and customers Assists with product launch changes according to the company SOP To support CUSTOMER EXPERIENCE, the Sales Associate Keyholder: Delivers on all aspects of the customer experience model Processes transactions quickly and accurately, reducing the customer’s wait time Positively resolves customer service-related issues as they arise and determines a resolution or escalates further, communicating all issues and resolutions to Store Management Drives credit and loyalty member programs by explaining benefits and encouraging customers to participate…The Sales Associate Keyholder Provides a great in-store shopping experience for customers and executes opening and closing procedures. To support EXECUTION, the Sales Associate Keyholder: Performs opening and closing procedures such as balancing registers, preparing deposits, and activating the security system Performs overrides at checkout as needed Maintains a clean and organized sales floor, checkout, fitting room, and stockroom to ensure the store is safe and inviting to customers Follows company policies and procedures to ensure the safety of all our associates and customers Assists with product launch changes according to the company SOP To support CUSTOMER EXPERIENCE, the Sales Associate Keyholder: Delivers on all aspects of the customer experience model Processes transactions quickly and accurately, reducing the customer’s wait time Positively resolves customer service-related issues as they arise and determines a resolution or escalates further, communicating all issues and resolutions to Store Management Drives credit and loyalty member programs by explaining benefits and encouraging customers to participateWW…
Sales Associate
The Sales Associate is responsible for providing a great in-store shopping experience for customers. The Sales Associate assists with additional tasks including, but not limited to, stocking, cleaning, and folding merchandise. Flawless Execution Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. Follow company policies and procedures to ensure the safety of all our associates and customers. Assist with product launch changes according to company SOP. Provide a Great Customer Experience Deliver on all aspects of the customer experience model. Process transactions quickly and accurately reducing the customers wait time. Positively resolve customer service-related issues as they arise and determine resolution or escalate further – communicate all issues and resolutions to Store Management. Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate. Other essential functions may occur as directed by your supervisor. Essential Qualifications Education: High School or Equivalent Years of Experience: 0-2 of relevant job experience - minimum 6 months Proficient in use of technology (iPad, registers) Meets defined availability criteria, including nights, weekends and non-business hours Meets physical requirements Preferred Qualifications (skills and abilities) Previous retail experience preferred Customer service skills and ability to interact with customers Strong verbal and written communication skills specifically with customers, sales leadership team and associates Demonstrated collaborative skills and ability to work well within a team…The Sales Associate is responsible for providing a great in-store shopping experience for customers. The Sales Associate assists with additional tasks including, but not limited to, stocking, cleaning, and folding merchandise. Flawless Execution Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. Follow company policies and procedures to ensure the safety of all our associates and customers. Assist with product launch changes according to company SOP. Provide a Great Customer Experience Deliver on all aspects of the customer experience model. Process transactions quickly and accurately reducing the customers wait time. Positively resolve customer service-related issues as they arise and determine resolution or escalate further – communicate all issues and resolutions to Store Management. Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate. Other essential functions may occur as directed by your supervisor. Essential Qualifications Education: High School or Equivalent Years of Experience: 0-2 of relevant job experience - minimum 6 months Proficient in use of technology (iPad, registers) Meets defined availability criteria, including nights, weekends and non-business hours Meets physical requirements Preferred Qualifications (skills and abilities) Previous retail experience preferred Customer service skills and ability to interact with customers Strong verbal and written communication skills specifically with customers, sales leadership team and associates Demonstrated collaborative skills and ability to work well within a teamWW…
Sales Lead
Responsibilities: The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers. Talent – Assist in developing and motivating associates to maximize sales potential Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards. Partner with Store Management to provide feedback on associate performance. Assist in training associates on store operations, product, policy, and procedures. Execution – Execute action plans that optimize results Execute all aspects of daily store operations. Ensure appropriate associate coverage to create a great customer experience. Oversee and authorize the checkout experience. Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store. Monitor and analyzes the customer service provided by team members. Build an effective schedule with the right associate in the right place at the right time. Experience – Promote and support an environment focused on delivering great in-store customer experiences. Effectively resolves customer service issues to a positive outcome. Lead and models our customer experience model. Display expert knowledge of product, company policies, promotions, loyalty programs. Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc. Other essential functions may occur as directed by your supervisor Essential Qualifications Education: High School or Equivalent Years of Experience: 1 At least 1 year of relevant experience Meets defined availability criteria, including nights, weekends and non-business hours Proficient in use of technology (iPad, registers) Meets physical requirements Preferred Qualifications (skills and abilities) Previous retail experience preferred Ability to effectively communicate with customers, peers and supervisors Demonstrated sales accountability Demonstrated collaborative skills and ability to work well with a team. Ability to multitask and handle multiple customers and/or processes at once.…Responsibilities: The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers. Talent – Assist in developing and motivating associates to maximize sales potential Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards. Partner with Store Management to provide feedback on associate performance. Assist in training associates on store operations, product, policy, and procedures. Execution – Execute action plans that optimize results Execute all aspects of daily store operations. Ensure appropriate associate coverage to create a great customer experience. Oversee and authorize the checkout experience. Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store. Monitor and analyzes the customer service provided by team members. Build an effective schedule with the right associate in the right place at the right time. Experience – Promote and support an environment focused on delivering great in-store customer experiences. Effectively resolves customer service issues to a positive outcome. Lead and models our customer experience model. Display expert knowledge of product, company policies, promotions, loyalty programs. Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc. Other essential functions may occur as directed by your supervisor Essential Qualifications Education: High School or Equivalent Years of Experience: 1 At least 1 year of relevant experience Meets defined availability criteria, including nights, weekends and non-business hours Proficient in use of technology (iPad, registers) Meets physical requirements Preferred Qualifications (skills and abilities) Previous retail experience preferred Ability to effectively communicate with customers, peers and supervisors Demonstrated sales accountability Demonstrated collaborative skills and ability to work well with a team. Ability to multitask and handle multiple customers and/or processes at once.WW…
